Why Didn't I Get My Check?

Aug 12 2017 - 9:30am

Larry my husband and I just changed our direct deposit we have a net spend credit card my August check was putting and I received my money, I was just checking my acc in line now it says I don't get ss no longer I don't know what is going on. So my husbands money will be deposit on the 23 rd the 4 th wed it says his next check will be fro in sept 13 th that is when I get mine the 2 nd wed it is Friday the ss office is closed can u hell the lady that helped me on the phone was mixed up I know she calked me back and said do u and your husband have one card said no web each have our own credit card she said ok so on my acc it shows my ladtv4 ss # and my husband on the side of mine can you help we need our money thanks carrol

Hi Carrol,

I wish I could help you, but I don't have enough information to do so. Your problem could be caused by a number of different direct deposit issues, or something else entirely. You will need to contact Social Security during their hours of operation in order to resolve the problem.

Best, Jerry