I filed a restricted application for a spousal benefit only back in 2017 when I turned FRA 66. I filed at my local social security office. I have been receiving 50% of my spouses social security amount. I am turning 70 and I have been told on the social security national 800 # that since I filed the spousal at the local office I can only file on my own record at 70 at the local office & cannot file on the national 800 #. Is that true & why is that? Thank You
Hi. You certainly wouldn't need to file your application in person. I'm not sure whether or not you'd be able to file online (https://www.ssa.gov/benefits/retirement/), but if not then you can definitely make an appointment to apply by phone with a Social Security claims representative.
I'm not sure if there was some type of misunderstanding when you spoke to the person on the 800 number, but the people answering the 800# don't actually take claims for benefits. They are sometimes able to make an immediate referral to a teleservice claims representative, but more typically they set up future appointment dates for people who want to apply for benefits. Those subsequent appointments are normally handled by a claims representative who works in the field office nearest to the applicant's home address.